Returns and Warranty Policy
Returns and Warranty Policy
Effective Date: 1 Jan 2025
At CONO FUSION PRIVATE LIMITED, we want you to be fully satisfied with your purchase from our fashion marketplace. This Returns and Warranty Policy outlines the process and conditions under which returns, exchanges, and warranties are handled.
1. Returns and Exchanges
- Returns are accepted within 7 days of receiving the product unless otherwise specified by the seller.
- The product must be unused, in original packaging, and in the same condition as received.
- To initiate a return, contact our customer support with your order details and reason for return.
- Refunds or exchanges will be processed after the returned item is inspected and approved.
- Return shipping costs are generally borne by the buyer unless the item is defective or damaged.
2. Warranty
- Products sold on the marketplace may come with warranties provided by individual sellers or manufacturers.
- Warranty duration and coverage vary by product and seller.
- Users should refer to product descriptions or contact sellers directly for warranty details.
- Warranty claims must be made directly with the seller or manufacturer following their specific procedures.
3. Non-Returnable Items
- Certain items may not be eligible for return due to hygiene or other reasons (e.g., intimate wear, personalized products). Such exceptions will be clearly indicated.
4. Damaged or Defective Products
- If you receive a damaged or defective product, notify customer support within 48 hours of delivery.
- We will guide you on the return or replacement process and ensure swift resolution.
5. Refund Process
- Refunds will be credited to the original payment method after return approval.
- Refund processing time may vary depending on payment providers.
Contact Information:
Company Name: CONO FUSION PRIVATE LIMITED
Address: G-18, H-10, Express Archade, NSP, Rani Bagh, Delhi – 110034
Email: conofusion1@gmail.com | info@carthunt.in
Phone: +91 79918 90262